Return Policy

At Holi T-shirt, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may be eligible for a return or exchange under the terms outlined below.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

  • The item must be unused, unworn, and in its original packaging with all tags intact.
  • Returns must be initiated within 7 days of receiving your order.
  • Personalized or customized t-shirts cannot be returned unless they are defective or incorrect.

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at contact@holitshirt.com or call 93100 30136 with your order details and reason for return.
  2. Approval & Instructions: Once approved, you will receive return shipping instructions.
  3. Return Shipment: Ship the product back to us using a reliable courier service. The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
  4. Inspection & Refund: Upon receiving your return, we will inspect the product. If approved, the refund will be processed within 7-10 business days to the original payment method.

Refund Policy

  • Full Refunds: Issued for defective, incorrect, or damaged items.
  • Partial Refunds: May apply if the item shows signs of wear or is not in its original condition.
  • No Refunds: If the return is initiated beyond the eligible period or for non-returnable items.

Exchange Policy

  • We allow one-time exchanges for size or color issues, subject to product availability.
  • If the desired replacement item is unavailable, a store credit or refund may be provided.
  • The customer is responsible for exchange shipping costs unless the issue was due to our mistake.

Non-Returnable Items

Certain items cannot be returned, including:

  • Custom-printed or personalized t-shirts
  • Discounted or clearance items
  • Products damaged due to improper use or handling

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please:

  1. Check Your Bank Account: Sometimes, banks take extra time to process refunds.
  2. Contact Your Payment Provider: It may take time for the refund to be reflected.
  3. Reach Out to Us: If you still have concerns, contact us at 93100 30136 or contact@holitshirt.com for assistance.

Changes to Return Policy

We reserve the right to update this Return Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

Contact Us

If you have any questions or need assistance with returns, feel free to reach out:

📞 Phone: 93100 30136
📧 Email: contact@holitshirt.com